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Blog Posts

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Edit schedule not possible

Hi thereI am not able to edit the times for a schedule for my nest cameras through the iOS app for iPhone nor iPad. I also can’t edit the times for new schedules.when it try and edit a time, the editing UI doesn’t appear.I am able to duplicate this f...

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Arne by Community Member
  • 853 Views
  • 3 replies
  • 0 kudos

Two accounts

I have two accounts (work and home) and two email sign in. I also need them to maintain separate users and keep viewing separate . How do I monitor both accounts with separate emails on the app?

LisaB by Community Member
  • 1359 Views
  • 6 replies
  • 0 kudos

Nest App / Cameras - Volume

Question... was there a recent change with the Nest app that no longer allows the user (iOS) to increase/decrease the volume of the video stream? When checking live feeds (either via the Nest or Home app) I'm no longer able to adjust the volume. Is t...

Imbawoof by Community Member
  • 783 Views
  • 3 replies
  • 2 kudos

Hide devices from partner apps

Hi there. I use Smartthings for almost all my devices and use the Google Home app for voice control. I am wondering if there is a way to hide devices that come over from Smartthings in the Google Home app? As an example, I have a group of 4 smartligh...

heyjude by Community Member
  • 1325 Views
  • 3 replies
  • 0 kudos

Google assistant controlling wrong lights

I’ve been having this issue with the home app and Google assistant for a while but recently found a fix so I thought I’d post it.the issue was: saying “hey Google, [command] the office lights” would result in Google assistant responding that the “dev...

Drshasta by Community Member
  • 2513 Views
  • 2 replies
  • 0 kudos

Add user

How do I add a user to my Nest Account to allow them to view the security camera from their iPhone.

fishcoli by Community Member
  • 1347 Views
  • 3 replies
  • 0 kudos

Google won’t login on nest app

I click the prompt to login with google, select my account, and allow it access. Then I am reverted back to the original login screen asking if I want to sign in with google. I can login via browser just fine, but the app just sends me in a loop and ...

Steph506 by Community Member
  • 1237 Views
  • 3 replies
  • 1 kudos

Resolved! Combined/prioritized routine in Google Home possible?

hello,I recently bought the new Google Nest Cam (battery), and I'm experimenting with all the settings to see what is possible. In the Google Home app, I have a 'household routine' that switches the camera automatically on/off based on location sensi...

Nest protect smoke detector temperature

I only have the smoke detector, no thermostat. When I am in my nest app it is showing a temperature. Can you confirm what temperature the nest smoke detector is showing? Am I correct that the device is not taking the indoor temperature and this is ju...

MMolloy by Community Member
  • 791 Views
  • 3 replies
  • 0 kudos
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