Google Home - no longer receiving push notifications for any camera events or doorbell events

[gpugliese]

In our Google Home, we have the Nest Doorbell (battery), two Nest Cam (indoor, wired), and a Nest Cam with floodlight.  I am no longer receiving notifications for any camera events or doorbell events.  I've done everything, not working. I do think this started once I migrated to the Pixel 10 Pro from Pixel 9. At first, simply restarting the 10 Pro resolved the issue. Now, nothing that I've tried is resolving the issue (Turn off All Notifications at the Google Home App from Settings and Turn back on, Toggle all notifications off and on in each camera within the Google Home App, Unrestricted battery in Google Home App and Nest App, Clear Cache, Force Stop, Turn off Device, Turn On...).

I installed the September Security Update yesterday: Android version: 16 Android security update: September 5, 2025

Google Home App version: version 3.39.51.0 com.google.android.apps.chromecast.app

Interesting - my daughter also is not receiving notifications on her Pixel 9a.  My wife is, on her Pixel 9.  All devices have the same Google Home App version.  My brother is experiencing the same issue with his Google Home App.  Seems like an issue that is affecting others based on a Reddit post as well: https://www.reddit.com/r/googlehome/comments/1n6m6wi/not_getting_motioncarperson_notifications_on_mo...

[bfio3034]

I'm having the exactly same issue too on my 9Pro XL.  Started yesterday.  I've tried absolutely everything too.

[deanandthat]

I've also been having the same issue. Started this week. Have a Google Doorbell (Battery) and Pixel 9. Completely reset the doorbell and then set it up again in the Home app. Adjusted the battery restrictions for the app on my phone. tried clearing cache, no change. The only thing that sort of works is clearing storage for the home app and re-signing back in. Then I have to set up all the notification settings again each time, because the moment I reboot my phone, I stop getting notifications again. My wife has the Pixel 9a, also with the same problem. I've given up now, can't think of anything else to try.

[GabrielaG]

Hi everyone,

Thanks for reaching out to the community. I'm sorry to hear your Google Home is no longer receiving push notifications for your Nest Doorbell (battery) and Nest Camera (indoor, wired) events. I understand how frustrating this must be, and I'm glad to help you.

I appreciate the troubleshooting steps you've already taken and the detailed information you provided me about your mobile devices. Please follow the steps below to ensure your settings are correct:

• Check the Google Home App's Activity Filter
• In the Google Home app, tap Activity.
• Tap Filter.
• From there, you can filter for a specific device or event types you want to see.
• Tap Show results. If the event itself doesn't appear in the app, it could be caused by one of the following:
• The camera is offline.
• The event you expect came up as an undetected event.
• Check the app permission on your mobile device
• Go to System settings.
• Tap Sounds and notification.
• Tap App notifications.
• Find Google Home app and make sure to follow these configurations:
• Block all is disabled.
• Allow peeking is enabled.

Hope this helps, and please let us know if you have any other questions.

Regards,

Gabriela

[gpugliese]

Hi,

Thanks for the suggestions.  Unfortunately these did not help.  There is also a Reddit thread on this: https://www.reddit.com/r/googlehome/comments/1n6m6wi/not_getting_motioncarperson_notifications_on_mo...

[gpugliese]

Here is another report on Reddit. This appears to be a widespread issue:

https://www.reddit.com/r/GooglePixel/s/lQkcavEjTl

[GabrielaG]

Hi @gpugliese,

Thank you for your reply and for taking the time to provide us with valuable information about your Google Home app no longer receiving push notifications for Nest Cameras or Nest Doorbells on your Pixel 9 and Pixel 9a. I'm glad to continue assisting you.

I appreciate your patience as we work through this. It seems we've already covered the basic troubleshooting, and to get to the bottom of this, the team would like to know more about this behavior. When you get a chance, please fill out this form. Remember to include the link to this post. Let me know when you’re finished. From there, we'll contact you via email. 

Let me know when you're finished. Your confirmation is crucial to ensuring that I can follow up on your case effectively.

Regards,

Gabriela

[gpugliese]

Hi @GabrielaG ,

This is on my Pixel 10 Pro.  I will fill the form out.  Here are some more details as well:

This is the only way I have gotten this to work, however once working, it will stop working again once I power off and turn the phone back on or restart.

1. Force stop, clear cache, clear storage, uninstall

2. Power off the phone and turn the phone back on

3. Install Google Home and setup

4. Restart phone

5. Google Home Camera and Doorbell notifications will now work.

6. If I restart the phone or power off and turn back on, Google Home Camera and Doorbell notifications will stop working again. Repeat the process...

[gpugliese]

Update: It appears, that once I got it working again by doing the above, and then installed the Google Play system update: August 1, 2025, it no longer breaks once I restart/power off my phone.

[gpugliese]

Update:  I received a second Google Play system update: August 1, 2025, and after restart from this update, the Google Home Camera and Doorbell notifications have once again stopped working.