cancel
Showing results for 
Search instead for 
Did you mean: 

Google Home shows TV and Home Mini as disconnected

JoeyArquette
Community Member

Got a new TV and google home mini, and even though I connected both to my home app just fine, they both show as disconnected in the app. Phone is on the same wifi, everything is on latest updates. 

1 ACCEPTED SOLUTION

Ashepherdson
Gold Product Expert
Gold Product Expert

Do a quick reboot of your wireless router, and your phone (just to be safe), and see if everything reconnects as normal. 9 times out of 10 this fixes the issue 🙂

View solution in original post

3 REPLIES 3

Ashepherdson
Gold Product Expert
Gold Product Expert

Do a quick reboot of your wireless router, and your phone (just to be safe), and see if everything reconnects as normal. 9 times out of 10 this fixes the issue 🙂

View solution in original post

frances
Community Specialist
Community Specialist

Hi All,

 

First, thank you Ashepherdson for your help and insight on this thread!

 

Hello JoeyArquette, just checking in. Were you able to try Ashepherdson's answer? Please keep us updated, we're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.