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Google home app does not show all albums to display on Google Nest Hub Max

ArnaudG
Community Member

Hello

I cannot really understand the way the Google Home App displays Google Photo Albums to be selected as Photo Frame for the Google Nest Hub.

I have more than 250 albums saved on my Google Photos Account, but not all of them are displayed on the Google Home App. Maybe only 100 or 200 of them (I have not count them). 
For example, the most recent album is not displayed on Google Home App so I cannot choose it to be displayed on the Google Nest as a Photo Frame.

Moreover albums are displayed on the Google Home App in a random order.

It could be great to display ALL the albums in a logical way : creation date, album name and so on.

If Google proposes to stock all my photos, then it shall be a necessity to find all of them on every Google Apps, Home included.

Thanks

1 REPLY 1

lusvin
Community Specialist
Community Specialist

Hi @ArnaudG,

Thank you for posting in the community. I'm sorry to hear that your Google Home app isn't displaying all your albums on your Nest Hub Max.

Let's try troubleshooting this together.

First, let's check if activity-based personalization is on: This feature shows personalized memories. It's turned on by default. If it's off, you'll have access to all your photos and videos. Here are the steps to turn off activity-based personalization:

  • On your computer, go to https://goo.gle/2Tp6dIH.
  • At the top, click Settings.
  • Turn activity-based personalization on or off.

Please note: If you turn off activity-based personalization, your activity data that was used to further personalize your experience is deleted. This action does not delete any content, like photos or videos, or affect your access to existing Google Photos features, such as memories and creations.

Additionally, please be aware that the Nest Hub Max cannot display albums with more than 100 photos. If the albums you're trying to display have more than 100 photos, that might be the reason they're not appearing.

Let me know if this helps!

Best regards, 

Lusvin