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Google home app

Hindle1bh
Community Member

After the Google home app update all my none google devices show as off line and I can no longer control my plugs thru Google home.is there a fix or is it anther Google update that has made the app far worse 

4 REPLIES 4

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry to hear about the issues that you're having, as I understand that they can be confusing but I definitely wanted to stop by and see how I could help. 

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? You can always uninstall the update from the app and see if that helps. 

I look forward to hearing from you.

Best regards, 
​​​​​​​Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS