Thanks for the help here, austinnate and JeePeeMo.
Yeruult, how's it going? Were you able to download the Google Home app to your phone? The Google Home app is compatible with an iPhone or iPad with iOS 14.0 or later. Please make sure your phone meets this requirement. Rebooting your phone and using a different mobile device might also help.
I sure do hope you guys have a team of people working on the design and function of the Google Home app. It's not very intuitive nor should there be a 3 to 4 step process to change and hold a temp setting. Ive had 3 programable thermostats over the last 6 years and although beautiful (the actual thermostat) the app is currently a big 1 out of 10. Who knew we would be forced away from the nest app to the clunky and poorly made Google Home app
We hear you and we appreciate you sharing your thoughts about this. We're always looking for ways to improve and we'll take this as feedback. You can also send feedback about this using the Google Home app. Here's how.
Yeruult, I haven’t heard from you in a while so I'll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.