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Blog Posts

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Google Home Release Notes: April 28th Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 13290 Views
  • 0 replies
  • 10 kudos

Google Home / assistant serious problems - please help!

Hi there,Please help me with a problem which I cant seem to be able to solve, and honestly I am going nuts...I have a Pixel 6 phone and 3 accounts on the phone. (1 main, 1 work and 1 personal)My Google Home used to work fine until a few days ago when...

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bl4ze73 by Community Member
  • 1937 Views
  • 5 replies
  • 0 kudos

Roku device linked but shows "Something went wrong"

New Roku TV just linked through Home App, the other 2 Smaller Roku TVs work, but the New 4k HD QLED Roku Links but says it's off in the Home App and only says "Something Went Wrong" when pressing a button. The New TV works with a Google Play App inst...

Kogije by Community Member
  • 1625 Views
  • 3 replies
  • 2 kudos

google home routine shortcut not open

google home routine shortcut not open ..... when i click on shortcut .... its open google search not the routine ..... What can i do to solve it ?

hoba_hoba by Community Member
  • 2518 Views
  • 11 replies
  • 0 kudos

Great app - could be so much better

Some thoughts on how the Nest app could be better:1) Homes, rooms, and device locations could be clearer - perhaps a hierarchy instead of independent definitions.2) Why can't I add a nest mini to the nest app? It's annoying to have to use Google Home...

Jim-S by Community Member
  • 791 Views
  • 2 replies
  • 0 kudos

Tuya based Routines stopped working on Google Home app

Hello,So, for a few months I have intergraded Tuya app with Google Home app and I'm using it for giving voice commands on Tuya devices and routines at home.To be more specific I've used Tuya based tap to run scenarios on lighting by creating Personal...

Stelios by Community Member
  • 1948 Views
  • 5 replies
  • 0 kudos

Cannot link Google Home app with Dyson app

I cannot link Google Home app with Dyson app.when I tried to Set up a device (dyson purifier) by using Works with google and choose Dyson and authorize connection, it keeps showing ‘Something went wrong, try again’please help,Thank you.

Rachata by Community Member
  • 1232 Views
  • 3 replies
  • 0 kudos

How to delete a personal routine

Is it possible to delete a routine under personal routines? Everything says to just go to the routine you want to delete and hit delete but there's no delete button available anywhere for said routine. Also is it possible to change the starter action...

mahdi0258 by Community Member
  • 1051 Views
  • 3 replies
  • 0 kudos

Nest app password reset failure

Locked out of the Nest app. No warning other than "e-mail or password may be entered incorrectly." E-mail is correctly entered. Password reset e-mail fails after multiple attempts. Aaaargh!

sgspivak by Community Member
  • 925 Views
  • 3 replies
  • 0 kudos

Nest app won't stay connected to thermostat

Hi,I recently had to purchase a new router due to an issue with Xfinity and our internet connection. In setting up the new router, I used the same network/SSID name and password as the old router. Since connecting the new router, I've had issues with...

Newly Added Matter+Thread Device Not Responding

I have added a new Eve Energy (matter + thread version) using the quick setup. The setup completed successfully, and I can see the device in the Google Home App (preview version). However, the device only shows as "Not responding". I have a thread bo...

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