04-06-2023 09:12 AM
Is it possible to delete a routine under personal routines? Everything says to just go to the routine you want to delete and hit delete but there's no delete button available anywhere for said routine. Also is it possible to change the starter action under a routine? All the options are grayed out for the ones already there and I want to remove one starter action to put under a different household routine.
04-11-2023 05:56 PM
Hi mahdi0258,
This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Were you able to delete or edit a personal routine before? What country are you located in?
It would help a lot if you could do a sequential reboot first:
Could you also set your phone’s language to EN-US and see the difference. Also, see this guide about creating and managing routines.
Let me know how it goes.
Best,
Dan
04-15-2023 10:09 AM
Hello mahdi0258,
Checking in should you still have other questions or concerns. Let us know by replying to this thread.
Cheers,
Lovely
04-17-2023 06:54 PM
Hi there,
Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Thanks,
Juni