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Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5792 Views
  • 0 replies
  • 7 kudos

Find lost phone, PLEASE?

Hello, I lost my cell phone after the SuperBowl on the 12th and I've been unable to find it since. According to FindMyDevice it "Can't reach device". This may be because the phone died OR because I had the carrier turn on the "Lost phone" option to p...

AGF by Community Member
  • 1048 Views
  • 2 replies
  • 0 kudos

Linking Blue ADT to Google Home issues

When i try to link blue adt to my google home app i get one of three things below:1. I type in user name and pwd for blue by adt, get asked to generate code, but never get one2. I get the code and plug it in then get message in google home app saying...

nevarest by Community Member
  • 2015 Views
  • 4 replies
  • 0 kudos

old user name

Hello:I am having trouble with my nest account:I have an old user id and I can not get the code to migrate to the new account.The old Id is #. I can not get the code as I do not use this account.I want it switched to #my phone number is 248-0901Pleas...

sruzumna by Community Member
  • 801 Views
  • 3 replies
  • 0 kudos

Google Nest Hub AQI reporting wrong

I have a Google Nest Hub and recently moved about 5 miles but still in the same city. Once I updated my hub to my new address it started reporting AQI of 435. I have changed it back to my old address and the AQI is 12, so I have tried different addre...

jugstats by Community Member
  • 2755 Views
  • 11 replies
  • 0 kudos

Chromecast / Google Home

Some of my photos in my Google Photos album are not showing up on Ambient mode on Chromecast. Any ideas why this is happening.

Authentication error in Nest community after deactivating account

I created an account here and made a typo in my username. So I deactivate the account thinking I could create a new one with a different username. However, when I try to login with the same Google account I get the following error. I’m posting this o...

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biged2k2 by Community Member
  • 798 Views
  • 4 replies
  • 0 kudos

iPhone volume cannot be muted when viewing Nest cam live video

It is not possible to have an iPhone stay muted while viewing Nest cam live video in the Home app. To reproduce:1) Turn off the iPhone device volume using the volume down button on the phone2) Open the Google Home app and view live video for a Nest c...

Greggolas by Community Member
  • 14770 Views
  • 46 replies
  • 21 kudos
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