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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 0 replies
  • 7 kudos

Home device error: Please log in

Google Home Speaker says: Please log in to through the Google Home appI have already completed a factory reset and it is visible on my wifi device.I am currently logged in to the app on my phone. Already tried deleting the app and reinstalling.

Google Home app cannot reach Nabu Casa and Nanoleaf

Nabu casa was linked, and was working fine till yesterday. Then I tried to relink the service but the Google Home ap says "Cannot reach Cloud by Nabu Casa...... ". The same for Nanoleaf Smarter Series.Does anyone know how to fix this? I've already tr...

Google Mini YouTube Premium Trial

Is there any way to get the 3 month free trial of YouTube premium after setting up the mini? I skipped it during set up because I thought I'd be able to go back and add the trial but I can't do it in the YouTube app without paying or the Home app. I ...

Jyrire by • Community Member
  • 1339 Views
  • 3 replies
  • 0 kudos

bedtime routine stopped recognizing audiobooks on play books

I've had a bedtime routine set up for a long while that would turn off my lights, turn down my speaker, and play a specific audiobook from my Google play books library. I used a custom action to specify the audiobook and have it stop playing after ab...

New modem - Mesh won't connect

I just replaced my modem, now having trouble connect a nest point to the wifi. The google wifi is not even appearing in my google home app. Any suggestions?

Problem with light working with sunrise alarm

Hi,I recently posted a question as I was having an issue whereby my hub would not find my light when setting a sunrise alarm even though it works for voice activation and is in the same room as the hub. Unfortunately the thread closed before I had ti...

WHUFCLes by • Community Member
  • 707 Views
  • 3 replies
  • 0 kudos

Help us with Or home tech!!!

We have so many issues with our devices in our home!!! Are nest doorbell will not work after hundreds of attempts… our nest cameras turn on and off on there own.. and can someone please explain to me why and what does it mean when our TVs our set to ...

Google Chat Message Error

@JillG& @Muddi. For my Google Chat when I text my message it says "Failed to send" and when I am connected to wifi it still says "Failed to send". How do I fix this? @JillG & @Muddi. Please give ideas for ways to fix the problem with my Google Chat.

LifeBrosG1 by • Community Member
  • 2212 Views
  • 1 replies
  • 0 kudos

Assistance Required: Cannot Share Devices to Family on Home

I have Google Home and have multiple linked devices. These are labelled "Linked to You" on the Home app. I have added a family member with full privileges but they cannot see any of the linked devices. Can this be fixed so the family member can see a...

Hazeev by • Community Member
  • 891 Views
  • 4 replies
  • 0 kudos
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