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Google won't let me log-in to my Nest account

tkline
Community Member

In the last 2-3 weeks my Nest login stopped working on both the app and desktop.  I had my password saved on my iPhone and desktop, so I know I'm using the correct credentials.  I keep getting the message to sign-in with Google, I never get an email with the password reset option, so I finally tried signing in with Google.  Now its like I've created a new Nest account, and all my devices and history are gone.  Is there a way to get my existing account back.  What do I do now, do I have to start over and add all my devices again?  How does the Google Home app play into this.  Is there a good resource to review that can help me resolve this? 

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