Google Nest Community

Help me recover my accounts

I have two accounts that I can not remember my password to and both are each other's recovery email not only that but I also no longer have the phone number associated with the accounts I need help

Nest thermostats and indoor cam only show in the nest app not in home app

I have 2 nest thermostats and a nest indoor cam that work fine in the Nest app but they don't show up in the Home app. I have tried the trick to create a new home in the Nest app however i get an error if i try to remove the empty home in the Home ap...

Philip Hue linked. Something went wrong. Please try again

my Philip Hue light bulbs will no longer connect with my Google home. I’ve connected my lights before thru Bluetooth after the updates it no longer connects.

Sony KD85X80CK wont take my user/password for the Nest App

I have the Sony 85" KD85X80CK and have downloaded the Nest App. It has my user email and password already (smart lock for passwords), but will not accept the credentials. It brings up "Please Try Again You entered and incorrect email address or passw...

Google home not connecting to cameras while on LTE

The Google home app works perfect on wifi, once on cellular data (iphone XR), it is unable to load the cameras. I still get notifications, but cannot connect to the cameras or see the history. Once back on wifi, it works great. Cellular data is enabl...

Unable to delete personal routine from iPhone Google Home App

I have reviewed the help and other comments posted here on this topic. There is no way to either delete or even edit a PERSONAL routine on iOS. Once an action or device has been added to a personal routine it can not be removed and the routine itself...

Can't sign into Nest app on iphone XR

About a month ago, I lost my ability to log into the Nest App. When I try to sign in using my Google account, the Nest App sends me to the "Make sure you trust Nest" screen, to which I click "Allow". After I click on "Allow", the Nest App returns me ...

Philips Hue bulbs slow to respond via Google Home app

I'm struggling to properly fix a new problem I'm encountering with Google Home and Philips Hue.I have a Google Nest Wi-Fi network along with many Philips Hue bulbs and a Philips Hue bridge. When I use the Philips Hue app to control my lights it works...

Recovery gmail account

Bug: Google Home app caches light status showing incorrect result if light is turned off elsewhere

I like to report a bug. Google Home app has [Lighting] button that shows all lights. This screen shows incorrect light status if Google Home app was used to show status of lights once and left it open and then the light is turned on/off by manually o...