Google won’t login on nest app

[Steph506]

I click the prompt to login with google, select my account, and allow it access. Then I am reverted back to the original login screen asking if I want to sign in with google. I can login via browser just fine, but the app just sends me in a loop and doesn’t give any errors. 

I’ve tried re-downloading the app, changing from WiFi to cellular, cellular to WiFi. My nest devices also work fine with the google home app.

Help please!

[GarrettDS]

Hey there Steph506, 

I'm so sorry to hear about the issues that you're having when trying to login, I'm sure it's frustrating but I'm happy to help. 

Besides using a browser, have you tried logging in using a different device before?

Have you tried using a different account within the app to try and login?

I look forward to hearing from you. 

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS