cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Home/Away turn off/on based on phone and home

gvillo
Community Member

Hi, I just noticed an issue with the Nest or Google Home app that doesn't allow you to turn off home/away just for one phone in one home. I will explain the use case:
My brother and my parents lives next to each other (literally, one house next to each other), and both have Nest devices (thermostats) and access to both homes but they want to keep the home/away feature just for their own home. Right now it's not possible to just disable my brother's home/away feature on my parent's home and vice versa.

If we can make it work in that way we have an issue if my parents leaves the home and my brother is still at home, it will never set to Away in my parents home.

Any ideas how to request this feature/fix to Nest?

1 REPLY 1

Azarco
Community Specialist
Community Specialist

Hi gvillo,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!

Kind regards,
Alex