Thanks for posting here in the community. Let's check on how we can get the live feed of your Nest camera. To confirm, is this a newly installed Nest camera? What is the light status? Try performing a simple restart.
Keep us posted.
@MissBree, awesome, glad to hear!
@lotusmad2001, we appreciate your efforts here. Let’s further check this — a few questions: does your phone have a pending software update? What’s the make and model of your phone? Also, do you have another device to test your Google Home app’s functionality?
Going over the steps here might help:
Step 1: Verify the device’s Date and Time settings are correct and automatically set.
Step 2: Confirm that the Nest has permissions to use your phone's location.
Let me know how it goes.
Thanks for the help here, Emerson and Jake.
We appreciate you doing those steps. We'd be happy to take a look into this for you. Please fill out this form with all the needed information and let us know once you're done.