How to add WYZE pet camera to google home

[jcates98]

I see the option to add my WYZE pet camera when I am on the google home app home screen, when selected it askes me for login information for WYZE,  once entered and select sign in, it clears the password section and just sits there, any thoughts how to get it to work?

[GarrettDS]

Hey there,
Sorry to hear about the troubles you're having when setting up your pet camera in the Google Home app, I know it can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[GarrettDS]

Hey there,
Sorry to hear about the troubles you're having when setting up your pet camera in the Google Home app, I know it can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[jcates98]

Thanks,  yes still having this issue

I have updated all of my products to the latest version,  tried changing my login on WYZE,  tried my wife's login as well, and no luck 

[GarrettDS]

Hey there, 

Sorry to hear that you're still having this issue. Have you tried uninstalling and reinstalling the app? What other troubleshooting steps have you tried?

Please let me know if you have any other questions. 

Best regards, 

Garrett DS

[jcates98]

I have uninstalled the app, made sure all were on the latest

Defaulted my WYZE 

Changed Login credentials for WYZE app

Connect Wyze Home automatically pops up on my google home app , but doesn't get past login

I tried going the long way through settings and adding works with google and selecting wyze home, same issue 

[estuardoz]

Does anybody knows why my nest hub max cannot display my Wyze Cam V3, it shows the camera but it says cannot

show picture

[GarrettDS]

Hey there, 

Sorry to hear that your'e still having the same issue. 
I was able to find these steps to add the camera.

1. Set up your camera with your Wyze app and name your camera.
2. Update your camera's firmware to the latest version (4.9. ...
3. Download and configure the Home app by Google.
4. Launch the Home app.
5. Tap Add.
6. Tap Set up device.
7. Tap Works with Google.

If you're still having issues with this, I'd suggest reaching out to the manufacturer as we only have so much information when it comes to 3rd party cameras. 

Please let me know if you have any other questions. 

Best regards, 

Garrett DS

[Unhappy-camper]

Having the same problems it just seems like they are not compatible.  I made all the same changes nothing worked. 

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[jcates98]

Still having the same issue, and I see other comments now that they have also tried.  I will reach out to WYZE next and see if they can support

[GarrettDS]

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS