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How to factory reset

Abath724
Community Member

I need to factory reset my Nest to remove the previous owner but I cannot figure out how to factory reset. I try to go to settings but I can’t find it. Help!

2 REPLIES 2

SteveT1
Community Specialist
Community Specialist

Hi Abath724,

 

We hear you. What type of Nest product do you need help with so we can check this further. 

 

Keep us posted.

 

Best,

Steve

Abath724
Community Member

I need help with the thermostat. I found the reset and it still has someone else as the owner in the app