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Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Shopping list not sharing with family

I used to use OurGroceries, which I have learned is no longer supported. I am attempting to switch to the Google shopping lists. When I attempt to add any of my family members to share, it shows their name, I click on it and then click ok. The screen...

chillyman by • Community Member
  • 1230 Views
  • 9 replies
  • 1 kudos

Resolved! Home app crashes after loading

Goood morning,I've been using the home app for several years and my entire home is controled with the nest speakers. I have about 50 different devices that are linked to the home app. About a month ago my wife got her new phone (Samsung S21 FE), when...

mickvisser by • Community Member
  • 1815 Views
  • 6 replies
  • 1 kudos

Android phone not available

When I ask google home to "sync all devices" it tells me that all the providers have been synced up, but that my phone is not available. I should set it up again.I tried everything I could think of, uninstalled and reinstalled the google home app wit...

jzeilmeier by • Community Member
  • 1512 Views
  • 13 replies
  • 0 kudos

Perfectly working yeelight setup deleted itself

I've had yeelights in several rooms for the past year and a half, linked with home and controlled with voice commands and routines without issue. About 2 weeks ago all of my hubs stopped recognizing the alarm part of routines, so I stripped that out....

MrFaustie by • Community Member
  • 365 Views
  • 3 replies
  • 0 kudos

Cannot reset Nest app password

I cannot log into my Nest app. I don't remember the email associated with the account. I have tried the email accounts I have and asked to reset my Nest password. I have not received any password reset emails.I have checked the junk folders and the o...

Sdeeg by • Community Member
  • 461 Views
  • 4 replies
  • 0 kudos

acces manager

Does anyone know what acces manager in the google home app means? It is under a person in the settings.

not_chees by • Community Member
  • 473 Views
  • 4 replies
  • 0 kudos

Yale lock drops and reconnects every day or two

Lock will drop connection then 24-48 hours later reconnect. Hold connection for 24-48 hours and drop again. Nest connect appears fine. Have removed and reset everything from scratch. Any help? Connect within a few feet of lock and 15 ft of router.

Kailus by • Community Member
  • 848 Views
  • 8 replies
  • 1 kudos

Google home routines not working again

So once again Google is messed up and don't you dare tell me this is my problem because none of my Google home connections have worked at all this week this includes two different Vizio TVs this includes two different brands of lights, not only that ...

duglop by • Community Member
  • 2371 Views
  • 18 replies
  • 1 kudos

Google cam with floodlight

I have had my device installed and working for some time and all of sudden my nest cam with floodlight is giving me issues. I can no longer see the flood light or control it as needed in the Google Home app. Help please.

JM10 by • Community Member
  • 518 Views
  • 3 replies
  • 0 kudos
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