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Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest app won't stay connected to thermostat

Hi,I recently had to purchase a new router due to an issue with Xfinity and our internet connection. In setting up the new router, I used the same network/SSID name and password as the old router. Since connecting the new router, I've had issues with...

Newly Added Matter+Thread Device Not Responding

I have added a new Eve Energy (matter + thread version) using the quick setup. The setup completed successfully, and I can see the device in the Google Home App (preview version). However, the device only shows as "Not responding". I have a thread bo...

Devices on Home app and Nest app

I recently added a doorbell to my home. When I added it I could not add to Nest app and was directed to set up on google home. I was able to transfer all devised to google home except for Nest Guard. Is there a way to have all devices on one app?

Home/ Away registering on the app

The Home Away activity is not registering. Home and Away is being activated on the app but nothing has shown in the history for around 2 weeks

My boyfriend

My boyfriend has a nest account in our home and i cant access it even though it's under my e-mail

Antha by • Community Member
  • 364 Views
  • 8 replies
  • 0 kudos

Indoor Nest Camera in Google Home. How do I add to Nest App?

We have 3 indoor cameras previously set up. Just added a 4th camera. Set up on Google Home easily. BUT, need to add the camera to the Nest App. When I try to add via Nest app, it takes me to the Google Home app. I can not seem to figure out how to ge...

kristinas by • Community Member
  • 1059 Views
  • 10 replies
  • 0 kudos

google home app

I just received a google nest thermostat and I am trying to connect it to the google home app but I keep getting a server error and to retry in 30 seconds. What can I do to connect this thermostat to the app.

mike0602 by • Community Member
  • 466 Views
  • 5 replies
  • 1 kudos

Migrating Home app to a new google account

I have two google accounts and I need to migrate everything related to my Home App to the google account it is not currently associated with and remove any connections to the existing google account

tracy3334 by • Community Member
  • 294 Views
  • 4 replies
  • 0 kudos
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