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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 3817 Views
  • 0 replies
  • 5 kudos

smart device timers stop working

Hi, I have google home mini, using ipad google home app.I use to be able to say "hey google turn on fan for one hour" and it would reply "OK turning on fan for one hour" for my smart outlets and the fan would shut off in a Hourbut now it doesn't say ...

Spazhead by • Community Member
  • 495 Views
  • 2 replies
  • 1 kudos

Own IP address range filtered by google need contact for removal

Hey @Dan_A, I apologise for the direct mention, but it seems you have experience on this topic. I have my own IP address range, and looks like Google filters out this address range, and my Nest Hub devices can't boot on this network (works well on LT...

WillyHun by • Community Member
  • 822 Views
  • 2 replies
  • 1 kudos

Sound Detection menu item missing in Home App

Attempting to set up Sound Detection for Google Home Mini. Used Home App to initially select fire/smoke alarm sound notification. Now when I go back to turn on detection for glass breaking the menu item for Sound Detection under Settings Subscription...

Koda1 by • Community Member
  • 383 Views
  • 0 replies
  • 3 kudos

Google Home stating PIN is incorrect for garage door

I have my google home connected to my Aladdin connect garage door opener but i can't use the google home app to open the garage door because it says the pin is incorrect ive already tried changing the pin 4 times, and tried unlinking and re-linking m...

Cant Mute iPhone when watching live videos from nest cam

It is not possible to have an iPhone stay muted while viewing Nest cam live video in the Home app. To reproduce:1) Turn off the iPhone device volume using the volume down button on the phone2) Open the Google Home app and view live video for a Nest c...

Matt32 by • Community Member
  • 336 Views
  • 0 replies
  • 0 kudos
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