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Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4731 Views
  • 0 replies
  • 7 kudos

Nest browser not showing activity notifications on 1 of 3 cameras

When I login to view driveway camera activity history on Google Nest web browser, there are no notifications (motion, sound, etc.) since January 23, 2024. However, when I log into the Nest iOS appl, I do see these notifications and I do have Nest Awa...

skratzet by • Community Member
  • 543 Views
  • 1 replies
  • 0 kudos

Linked accounts messing up automations - devices to control

I have two homes, my Main home and a Vacation home. I have two separate accounts to manage each. This weekend, I linked the two accounts in my Google Home accoount, so I didn't have to switch betwen the two accounts to control devices, and so that I ...

DavidNYC by • Community Member
  • 338 Views
  • 0 replies
  • 0 kudos

Cannot connect matter lock to Google home

I have followed the steps you have provieded to connect to a yale x matter lock but when I attempt to do so through the Google Home app it gets stuck on the checking network connection step then eventually fails. I am connecting through a nest hub ge...

Ethan4 by • Community Member
  • 574 Views
  • 1 replies
  • 0 kudos

I can't remove an old phone from my assistant.

i am usung a galaxy s22 ultra and want to get rid of my galaxy note 20 ultrafor instance, when i want to find my phone, my google assistant rings my old phone.I have tried the following https://www.reddit.com/r/googlehome/comments/adnfsv/remove_old_p...

Trouble Connecting Google Home to TP-Link Kasa App and Device

Hi, I just got the Google Home App and I have some TP-Link Kasa devices that I want to link to the Google Home App (they should work). I have the smart lights set-up in the Kasa App and I can control them from there. When trying to link it to Google ...

kae1 by • Community Member
  • 1262 Views
  • 2 replies
  • 1 kudos

Resolved! Nest Apple TV App

Hi, is it possible to go back to a Nest email and password after migrating to a Google Account for signing in? I am unable to log into my Apple TV App with Google account information. This seems so basic and I can’t understand why I can’t log in with...

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