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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Philips Hue account won’t link again

Hello!I have been having this issue for months and nothing I’ve tried has fixed it. My Philips Hue lights suddenly stopped working through Google Home. I thought maybe I would try to unlink / relink my account and maybe that would help. But now I hav...

unrecognized fee from Google Nest

I just had an unrecognized fee on my credit card for Google Nest. 2/28/23 $63.96 I let my subscription expire for the extra coverage from the initial installation. I'm satisfied with the basic free service.

New phone, not getting motion notifcations now

Just got a new iPhone, got everything set up (presence aware working great!) and previously (on old phone) I was getting notifications when there was motion. (Dogs at home) I've gone through about every tutorial and for some reason I'm not getting an...

Linking Nest thermostat to Nest App

Hello, I can’t access my Nest thermostat on my Nest App any longer and not sure what changed. I don’t believe I ever migrated my nest account to Google and was trying to do that but when I attempt to log in through Nest I get a wrong password message...

CD03 by Community Member
  • 297 Views
  • 4 replies
  • 0 kudos

Setting Home and Away routines

Hi everyone, While setting Home and Away routines which should be triggered automatically upon my arrival home I am limited only to choose lights (on / off), while every other voice triggered routine has all devices and actions. I'd like to nest star...

a55k1ck3r by Community Member
  • 483 Views
  • 7 replies
  • 0 kudos

Can’t enter my nest account as I changed my phone number

I changed my phone number and could not reconfigure data of my new phone on the previous phone. Is there any other method for me to change the phone number registered so I can get access back to my cameras? I had not migrated to google yet so everyth...

No fan speed

Before the update of the UI the fan speed shows with my Mi Fan Pro however now, i noticed that it was gone. I can only see on and off. The icon shows that it is a fan. Is there a way to fix it?posted this topic before but there is no resolution as of...

SethLevi by Community Member
  • 147 Views
  • 0 replies
  • 0 kudos

wifi connection

I cannot get my heating to turn on. The nest thermostat is telling me there is no wifi connection. I don't know what to do

klbarnett by Community Member
  • 296 Views
  • 4 replies
  • 0 kudos

connect Spotify disappear

long time ago I connected Spotify on google home app, recently I want to reconnect Spotify , but when I open the home app and go to the music , there is only "YouTube music" and "no default", does anyone knows where I can find connect Spotify or othe...

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