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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Shared Controls

Why am I always seeing the notification that I have a shared control of a device when I live alone and own any Google/Smart Products. I can pause the video and control the sound of the THING playing on THAT TV but I don't own it. I don't know how my ...

Jelo by Community Member
  • 380 Views
  • 1 replies
  • 0 kudos

account log in

I currently have 6 Nest devices assigned to an account "email" that was hacked. Can i remove the gmail account from the 6 devices and add a new account? what are my options ?

sdriggs by Community Member
  • 491 Views
  • 1 replies
  • 0 kudos

smart device timers stop working

Hi, I have google home mini, using ipad google home app.I use to be able to say "hey google turn on fan for one hour" and it would reply "OK turning on fan for one hour" for my smart outlets and the fan would shut off in a Hourbut now it doesn't say ...

Spazhead by Community Member
  • 491 Views
  • 2 replies
  • 1 kudos

Own IP address range filtered by google need contact for removal

Hey @Dan_A, I apologise for the direct mention, but it seems you have experience on this topic. I have my own IP address range, and looks like Google filters out this address range, and my Nest Hub devices can't boot on this network (works well on LT...

WillyHun by Community Member
  • 813 Views
  • 2 replies
  • 1 kudos

Sound Detection menu item missing in Home App

Attempting to set up Sound Detection for Google Home Mini. Used Home App to initially select fire/smoke alarm sound notification. Now when I go back to turn on detection for glass breaking the menu item for Sound Detection under Settings Subscription...

Koda1 by Community Member
  • 377 Views
  • 0 replies
  • 3 kudos

Google Home stating PIN is incorrect for garage door

I have my google home connected to my Aladdin connect garage door opener but i can't use the google home app to open the garage door because it says the pin is incorrect ive already tried changing the pin 4 times, and tried unlinking and re-linking m...

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