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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5100 Views
  • 0 replies
  • 7 kudos

Missing both QR code and 6 digit code

I cannot install my 1st gen wired Nest camera because I have lost both the QR code AND the 6 digit numerical code.How do I install my camera without those codes?

wpbrown by • Community Member
  • 1130 Views
  • 2 replies
  • 0 kudos

Can't recover my gmail

Otp give my same gmail id , and i can't recover my gmail account . Two factor is on .Plz help me

Turn off YouTube Music history for Home Automation

I have an automation set up for my kids bedtimes that changes some light colors, plays relaxing sleep music in my daughters room through the night. The problem is, because I set up the automation, the request to play "Relaxing Kids Sleep Music" is re...

akiersky by • Community Member
  • 848 Views
  • 0 replies
  • 1 kudos

404 error when linking to Feit in Google Home app

I'm trying to add some Feit lightbulbs in the Google Home app. I have an iPhone 12 running iOS 17.3.1. I already have a Feit account (had it for years) with the lightbulbs set up and I'm able to control them with no problems from there.In the Google ...

PMA23 by • Community Member
  • 1343 Views
  • 1 replies
  • 0 kudos

Resolved! Govee Smart Lights OFFLINE/UNAVAILABLE

Hello, thank you for taking the time to view this post. I've had a Google nest hub 2nd Gen for nearly 8 months and I have a serious problematic issue that I have tried my best to resolve. I'm hoping someone here may have experienced a similar experie...

Can't control my Roku devices

I have 2 Roku devices in my home, and have had them connected to my Google Home account for some time. In the past month or so, these two devices have stopped working with the Home App (they work fine on their own, or with the Roku app) I've unlinked...

DavidNYC by • Community Member
  • 378 Views
  • 0 replies
  • 0 kudos

Nest App won't connect to home

I was going thru devices signed into my google account in the google security settings and it appears I somehow signed out of my nest cameras. This appears to have logged me out of the nest app. I am trying to sign back into the app and it is telling...

Refund Committed

Case ID 4-6393000035511This has wasted countless hours of my time for TWO MONTHS, this week alone over 4+ hours. I missed 4 hours of my work this week plus many hours other days trying to get a refund that I was promised and committed. I have shared ...

jc88 by • Community Member
  • 708 Views
  • 2 replies
  • 2 kudos

billing how do I cahnge my options billing is too high

I have had my nest cameras and thermostats for years I was always paying close to 20.00-30.00 a month for 4 thermostats and 5 cameras two locations once google took over my bill doubled and i would like to see my options for lowering the bill but it ...

Debbie6 by • Community Member
  • 1090 Views
  • 4 replies
  • 2 kudos
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