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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4268 Views
  • 0 replies
  • 5 kudos

Google Home cannot get fully saturated colour

Hello,My google home's set light colour doesn't match with the light's colour. For example when I set the colour to red, on the RGB scale it shows as 255 red, 50 green, and 50 blue, I've tested this with other brands of lights and they do not show 25...

MaxHuang by • Community Member
  • 522 Views
  • 0 replies
  • 4 kudos

Nest Mini wont factory reset

my nest mini suddenly stopped responding and wont factory reset. this seems to be a common issue of late. has Google issued an official response?

theDon911 by • Community Member
  • 343 Views
  • 0 replies
  • 1 kudos

Google Assistant and locked phone

Hello!When i use the Google Assistant via Smartphone, i have the following issue:1. Me - Hey Google2. Me- Open the garage door3. Assistant - Can i have your pin? (this is because Smart Life account is integrated with Google Home). If you could develo...

MeeKrobul by • Community Member
  • 542 Views
  • 0 replies
  • 1 kudos

Nest camera won't show up on Samsung smart tv

Google nest won't show any video on my Samsung TV through SmartThings. I'm not too sure if it's a bug with Samsung or a bug with nest but needless to say it's a problem that a lot of people are having and needs fixed

Dman221 by • Community Member
  • 1922 Views
  • 7 replies
  • 0 kudos

unable to add nest with google home

I have the google nest thermostat on the nest app (which I just recently created using my google acct), but not yet on my google home app. I’m trying to connect the nest thermostat to my google home app. I do following steps. 1. Open the google home ...

Google verified

Hi,I have sent in my information to get google verified twice in the past few weeks and have not gotten a response back for either time I have applied. When I try to check the status of my application, it says that I haven't sent in the information t...

Unlink old router but keep new router linked of the same brand.

Hi, Is there a way to remove (unlink) my old router from the Google Home App but keep the new router linked of the same brand? The only option I can find, only allows me to unlink the whole Brand (TP-Link). I can't find anyway to unlink or delete jus...

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