08-31-2021 11:56 AM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original Poster: Richard Hales 8050
Nest says remove thermostat in google home app. Google home app has no record of nest thermostat that is visible in nest app.
09-09-2021 12:03 PM
Hello Richard,
I'm sorry you are having this issue, I can understand how difficult it must be. I'd be more than happy to help.
Just to clarify, you originally set up this device in the Nest app correct? Have you migrated your account over to the Google Home app?
If you haven't tried already, I'd recommend the following:
Please let us know if this works or not. We are here to help.
Thank you,
James
09-14-2021 08:55 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS
09-13-2021 08:49 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS