09-01-2021 05:29 PM
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Original Poster:Aryeh Burnham
Trying to set up new wireless network, did factory reset on the Hub, but it won't connect because it says it belongs to someone else, but it is really me. What should I do?
09-10-2021 03:36 PM
Thank you so much for the post. I'm sorry this is happening. I can imagine this is probably pretty strange and frustrating. I'd love to help.
Just before we go any further, I'd like to double check a couple of things. Could you please confirm that you were able to do a factory reset versus a reboot?
Please give us an update when you can.
09-22-2021 03:26 PM
It doesn't seem like we've had any activity on this post for a while. If there are any additional questions or comments on this topic, let us know! We're here to help. If not, we'll go ahead and close it in about 24 hrs.
09-23-2021 03:30 PM
Going to close this topic now. Please feel free to create a new post if anything else comes up. We'd be more than happy to help.