I can not log into my nest account. I got a new phone and I am the primary on the account.

[MelbaDT]

Hey auburnwendie, 

Sorry for the delay but thanks for reaching out. 

Just to confirm, you're unable to login to your Nest app on the new phone or are you unable to sign into your Nest app because you changed phone numbers? Also, do you you have a migrated Google account?

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — still need help logging into your Nest account?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. Should you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
 

Best, 

Melba