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I cant cast on my tv

Rio2007
Community Member

I can't cast on my tv and i think the app is stuck but there is the name of the product doesn't appear ok my tv

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Rio2007,

Please let us have more information about the question you are asking along with information about which Chromecast device or Chromecast enabled TV you are using, what type of device you are casting from and the name of the app that you think is stuck?

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey there,

 

Thanks for the assistance Cathal_S.

 

@Rio2007 Checking back in to see if you still need help with this. You may try rebooting your devices together with your router to refresh the connection. Hope this helps!

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey Rio2007,

 

Still need our help? Let us know if the suggested steps above works.

 

Thanks,

Alex

Jeran
Community Specialist
Community Specialist

Hey Rio2007,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran