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I have been trying for weeks to get my Nest app to work correctly with my Nest Yale lock

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Bernice 7506 

 

I need to set my guests dates and times on the app for my lock and it will not allow me to and I cant seem to log into a Nest account only a google account. This worked fine a month ago, what did you do?
 
1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hello Bernice,
 
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry but this issue has yet to be fixed. There is a workaround by using the home.nest.com site, and set the times and dates there. But we are still investigating this issue.
 
 
-from Brad C. (Community Specialist)