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I have more than one 2nd gen Nest camera, the NEST aware only recognizes 1, how do you add cameras?

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Brian Smith 4056 

 

I set up one gen 2 camera and registered it for an Nest Aware paid account, I added the 2nd camera and the Nest aware account only shows one registered. How do you add additional cameras to the Nest Aware account?
 
6 REPLIES 6

bkr5
Community Member

Having the same issue I have had 1 camera for 2 years now. I added a 2nd how do we get that second on the aware so it records like the first

Brad
Community Specialist
Community Specialist

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. 

  • Do you still need help with this issue?

  • What troubleshooting steps have you done thus far?

  • Have you tried to restart your device?

Please let me know if you need further assistance. 

Best Regards,

Brad.

bkr5
Community Member

Hi Brad I still have not been able to get it connected. I have not un plugged and re plugged it in but I can do it if needed. My old camera is on the aware with no issues but this new camera is the problem

GarrettDS
Community Specialist
Community Specialist

Hey there bkr5, 

I appreciate you letting us know that you still need help with this. I understand it can be confusing at times, but I'm happy to help. 

 

I was able to find a great article that will help you to add another camera to your Nest Aware or Google Home app. 


Please let me know if you have any other issues or questions. 

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS