09-02-2021 12:15 PM
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Original poster: Brian Smith 4056
09-02-2021 03:25 PM
Having the same issue I have had 1 camera for 2 years now. I added a 2nd how do we get that second on the aware so it records like the first
09-15-2021 03:44 PM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device?
Please let me know if you need further assistance.
Best Regards,
Brad.
09-15-2021 04:34 PM
Hi Brad I still have not been able to get it connected. I have not un plugged and re plugged it in but I can do it if needed. My old camera is on the aware with no issues but this new camera is the problem
09-16-2021 11:12 AM
Hey there bkr5,
I appreciate you letting us know that you still need help with this. I understand it can be confusing at times, but I'm happy to help.
I was able to find a great article that will help you to add another camera to your Nest Aware or Google Home app.
Please let me know if you have any other issues or questions.
Best regards,
Garrett DS
09-20-2021 01:59 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
09-22-2021 02:02 PM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS