I'm 47 but still under age of consent, according to Google

[Lironcareto]

So, here I am, being 47 yo, living in Germany, and Google tells me that I cannot use automations because I'm under age.

My parents are both dead. I can't talk to them without a ouija, or a medium.

And yes, my birth date is correctly set in my account. 

Seriously...

[Azarco]

Hey Lironcareto,

We're sorry the trouble this may have caused you — let's see what's going on.

Was it working before? Are you using a regular Google Account? Try removing and adding it back on the Google Home app.

Best,

Alex

[Azarco]

Hello there,

It's us again. How's it going with creating routines in your Google Home app? Let us know by updating this thread and the Community will be happy to lend a hand.

Regards,

Alex

[Lironcareto]

It was working before. It happened after the last update of the Google Home app. And yes, I'm using a regular Gmail account opened almost 20 years ago.

[Azarco]

Hi Lironcareto,

Thanks for the update. To confirm, have you tried the suggested steps above? Do you have a 2 way verification mode in your account? Also, try using a different mobile phone to see if you'll get the same response.

Best,

Alex

[Lironcareto]

I don't have another phone to do the alpha testing that Google should have done. I am not a Google Home developer, I'm most sorry. 

[Azarco]

Hey there,

Have you tried removing your Google Account from your Google Home app? If so, could you try resetting your Google Home device and reboot your phone?

Best,

Alex

[Azarco]

Hello Lironcareto,

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

[Azarco]

Hi there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,

Alex