Not able to accept the invite to join google home

[JohnF]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Merin Johny 

Not able to accept invite in Google home

[JohnF]

Hi Merin Johny,

Do you have a Google account associated with the email address you're trying to accept the invite from?

What happens when you try to accept the invite? Are there any error messages?

-from david.king (Product Expert)

[kellywhitester]

Hello... I am experiencing the exact same problem I believe.  I do have an active google account.  When I attempt to accept "Agree" to the invitation I get the error code... "Can't accept the invite right now".  We tried over the past 2 weeks and always get the same error.  Even tried resending the invite.  Still get the same error.  

[Azarco]

Hey kellywhitester,

That certainly hasn't been easy for you — let's check this out.

Are you using a regular Google Account? What phone are you using? Make sure your Google Home or Google Nest devices and phones are connected to the same network. Reinstalling your Google Home app might help too. 

Keep us posted.

Best,

Alex

[Azarco]

Hello there,

How's it going with your Google Home devices? Did you successfully get invited to be a member of your home structure? Let us know so that we can help.

Thanks,

Alex

[Azarco]

Hi kellywhitester,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Regards,

Alex