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I see a strange device, what do i do?

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Oluchi 

 

I've tried to identify the speaker but I don't know where its connected from
 
1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hello, thanks for taking the time to post your issue.
 
If you have an Android device, install the Google Play app, Wifi Analyzer and run it. Your wifi router may be on a congested channel with your neighbors. Try channel 1, 6 or 11. Not Auto setting.  Please keep in mind that resetting or making changes to your router settings may have unintended consequences. If you have questions or concerns, please consult your router manufacturer or Internet Service Provider before making any changes.
 
Have you considered changing your Google Account password for security reasons?
 
-from James.M (Product Expert)