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Inviting a family member without migrating from Nest to Google?

Axarus
Community Member

I'd like to invite someone to be a user on my Nest account (Just for thermostats/cameras), but I don't want to migrate the account to google. When I try to invite them it seems to be insisting that I have to migrate the account in order to do this. Is that true?

5 REPLIES 5

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear about the issues that you're having with inviting a family member, I'm sure it's confusing, but I'm happy to help. 

 

I would suggest reviewing this article as it will help you with inviting a new family member to a household. 

Please let me know if you have any other questions. 


Best regards, 

Garrett DS

Axarus
Community Member

Thanks Garrett. I reviewed the article, but what is suggested there doesn't seem to work in the real world. When I try to invite a family member to a home, it's telling me that I need to migrate my Nest account to google.

GarrettDS
Community Specialist
Community Specialist

Hey there, 

So with the article saying that, it doesn't appear that there is a way to achieve what you are trying to do. 


Please let me know if you have any other questions. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS