Issue Linking Partner Video Service—STARZ specifically—to Account

[CailinElissa]

I cannot connect my account to Starz via the Google Home app (so as to control streaming/casting using my Google assistant speakers, Nest, etc.).

I go into the Video settings in the Google Home app and click "Link" underneath STARZ, as I have done with every other streaming service I subscribe to that's included in the list of partner apps, go through the first few steps of confirming my intent to "Link Account," agreeing to the terms, etc., but then when it redirects me to STARZ to login, it just pulls up a blank white page with a few lines of illegible coding (to me, at least) at the top instead of the login portal that comes up when completing this process to link any of the other streaming service listed.

Google Support did not have any answers / told me to contact STARZ, and it really isnt that big of a deal, because I hardly even watch STARZ, but now that I started it, my OCD is compelling me to finish it, so here I am attempting to make that happen...

Any suggestions on how to resolve this issue / successfully link my STARZ account?

[maedacortez]

HI CailinElissa,

Thanks for reaching out. I understand that when you link Startz, it does not work. I know that can be frustrating, but no worries, I am here to help! I need to ask some questions to better understand your situation.

Have you checked if you have updated the Google Home App and Starz?

Is your Google Home app showing any error or code message?

Do you have Link Startz with another Google account?

I will be waiting for your response.

Regards,

Manuel