09-02-2021 11:38 AM
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Original poster: Daniel Mclaurin
09-13-2021 11:38 AM
Hey there Daniel,
I'm sorry for my late response, thank you for being patient! Is the app still frozen for you? If so, I'd be happy to help you out, let me just ask you some questions first:
For now, what I would recommend is that you force-close the application and re-open it, if you already haven't. Then, I would look at restarting your device and re-trying. Finally, if the issue persists, go ahead and uninstall and reinstall the Nest app.
I look forward to your response, and if you had any more questions or concerns for me, please let me know!
Best regards,
Jeran
09-16-2021 01:55 PM
Hey there Daniel,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
09-17-2021 03:38 PM
Hey there!
We haven't heard back from Daniel, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!
Best regards,
Jeran