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My old TV keeps being on my phone. I try to disconnect it. How to i remove it via the phone.

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Matt 9037

I tried disconnect it via Google  Assistant. Now i can say "open youtube" and it open it on my phone not on the tv. I removed it everywhere. I keep seeing Philip's 4k.

 
I don't have The Philips 4k anymore. So i can't disconnect by the tv.
3 REPLIES 3

James
Community Specialist
Community Specialist

Hello there Matt,

 

Thanks for coming to our forum! I can imagine how frustrating that is when Google Assistant doesn't do quite what you want. But no worries, I'm here to help.

Which TV are you trying to connect now? How long has it been since you removed your Philip's TV?

As far as troubleshooting goes, I'd recommend starting out by reviewing this article. It will make sure your current TV is set up correctly and that you've properly removed your previous device.

Please reach back out if you have any other questions.

Best,

James

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS