Nest App, is it gone for good? xxxxxxxxxxxx

[houseofhits]

Is the Nest app officially gone? I cant connect to it on my phone or PC. 

[MplsCustomer]

@houseofhits 

Nothing has happened to either the Google Nest app or the home.nest.com website.

What is happening when you try to log onto either?

[houseofhits]

On my PC I receive "403 Forbidden" at https://home.nest.com/

The ios app just "spins and spins" and finally states the default message "there was a problem connecting to the nest service. Try again in a few minutes" 

This has been happening for 3+ days. I have updated the app, deleted and reinstalled the app, updated my phone. tried several browsers.... the usual fix. But I get nothing

[MplsCustomer]

@houseofhits 

There are a few old posts like yours but no clear answer noted.

You could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.