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Nest App on Android

Snugg46854
Community Member

My Nest App always shows  orange on phone when cooling instead of blue.  It shows Blue on the thermostat but not on the phone. Does anyone have that problem or know how to fix it so when cooling my phone screen in the app is blue and only orange and saying heating when actually heating.

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hi Snugg46854, 

 

Sorry for the delay but thanks for reaching out to the Google Nest Community. Let's check on this further. 

 

A few questions — when did this start happening? Have you tried logging out then logging back in to your Nest app? If yes but to no avail, could you try uninstalling then reinstalling your Nest app instead? 

 

Let me know how it goes. 

 

Best, 

Melba

 

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — how are your Nest app and thermostat now?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba