Nest Aware Plus with two homes

[eccjc2]

I have nest video in two different homes.  When I added the devices to the second home, they were not linked to my nest aware plus subscription so they are only have a recording history of 3 hours.  I cannot figure out how to add the three new cameras to the subscription so they will have the 60 day even and 10 day 24/7 history like the ones in my first home.

[MplsCustomer]

@eccjc2 

Unfortunately, a "Nest Aware" or "Nest Aware Plus" subscription covers only the cameras and doorbells in the same Google Nest "home/structure" on the same Wi-Fi network.

If you check your subscription on the link below and click on it, it displays the name/nickname of the Google Nest "home/structure" that it covers:

https://store.google.com/subscriptions

[Lance_L]

Hello eccjc2,

I wanted to follow up and see if you’re still in need of any help. Have you seen MplsCustomer’s last response? Let me know if you have any questions.

Thanks for the help, MplsCustomer.

Best regards,

Lance

[Lance_L]

Hey eccjc2,

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.

Best,

Lance