09-23-2021 05:10 PM
10-01-2021 03:19 PM
Hi there,
As far as I am aware, you do not have to have the app open for it to work on the lock. Proximity works fine. Please let me know if there is anything else I can assist you with.
Best Regards,
Brad.
10-05-2021 07:57 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
10-06-2021 12:26 PM
Hey Folks.
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.