Nest app and google home app always show one of my nest thermostats heating. Other stat operates co

[Kaufmannbob9876]

One of my nest thermostats on nest app and Google home app always shows heating in apps.  I can control Temps, change modes and thermostat responds, even to off, but apps always show heating in all modes.

[Lance_L]

Hello Kaufmannbob9876,

Thanks for visiting the Community.

I’d like to dig deeper into this. Let’s check it out.

A few questions: what country are you located in? What model of Nest thermostat do you have? Is this a new installation? What kind of HVAC system do you have? Did you notice any error codes on the display? Also, are there any recent power outages or electrical work done in the house?

Here’s a handy guide to help you troubleshoot strange heating or cooling behavior.

Let me know if you have any questions.

Best,

Lance