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Nest app password reset

Jhipplv1
Community Member

Help reset password for login on nest

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Jhipplv1:

Is it possible that you are not receiving a password reset email from Google Nest because you are somehow inadvertently using an email account different from the one you were previously using?  If that is the case, Google Nest cannot send you a password reset email because that email account is not in their database.

This is Google Nest's Help page on passwords:
https://support.google.com/googlenest/answer/10371718

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.

5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Jhipplv1:

Is it possible that you are not receiving a password reset email from Google Nest because you are somehow inadvertently using an email account different from the one you were previously using?  If that is the case, Google Nest cannot send you a password reset email because that email account is not in their database.

This is Google Nest's Help page on passwords:
https://support.google.com/googlenest/answer/10371718

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.

5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.