Nest egg off line

[Manuelmanny]

I’m having a problem with google nest saying off line

[janthadeus]

Hi Manuelmanny,

Thanks for visiting the Community. I'm sorry to hear that and for the delayed response. I'd like to dig deeper into this. What type of camera do you have? When did the issue start? What's the status light of the camera? Also, how far is your camera from the router?

Looking forward to your response.

Thanks.

JT

[janthadeus]

Hi Manuelmanny,

Checking in to see if you still need help with this. In case there are any follow up questions or comments. Please let me know if you need further assistance.

Regards, 
JT

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba