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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5961 Views
  • 0 replies
  • 7 kudos

Chromecast, problem

Hello. Why do I see dependence on other people's video broadcasts, but I didn't broadcast anything. This happens when you connect to the hotel's wifi.

Naran by • Community Member
  • 1026 Views
  • 5 replies
  • 0 kudos

Resolved! Remove offline unit from Google Home app

Hi,I have three Harman Kardon Citation speakers connected to my mesh home wifi. I keep having problems with two of the speakers going offline and not showing up in the Google Home app (or other connected apps such as Spotify) form time to time, even ...

mansc by • Community Member
  • 1823 Views
  • 4 replies
  • 1 kudos

can't link to tuya / smart life

Hello, I have google home and google nestI try to link to tuya / smart life and is look like is connet but I can't see any devices.I try to unlink and link again, I try to uninstall the apps and link by the browser, and not good I try to re install t...

Ran1809 by • Community Member
  • 6593 Views
  • 12 replies
  • 0 kudos

Google Home / Mi Home

Trying to connect Mi Home with Google Home app without success. Indicates "no device found" despite having both a fan and robot vacuum in Mi Home that work perfectly fine with the native app. Unlinking and re-linking didn't resolve the issue. All app...

HeyGooGoo by • Community Member
  • 749 Views
  • 3 replies
  • 0 kudos

Trying to link SmartHQ to Google Home [FIXED]

I saw another user @cjgippner post about this problem but I couldn’t reply my solution.Basically the issue is the SmartHQ app GE appliances use won’t link in the Google Home app and when you ask Google Assistant to sync devices it doesn’t sync the Sm...

Best Alternative to Nest Cameras - that don't log you out every minute

Given the responses from Nest/Google regarding the constant frustration of being logged out every minute - I am looking to replace my entire setup. I don't like being gaslighted by customer service like "Brad" in the other threads on this issue. Thei...

RajD1 by • Community Member
  • 2601 Views
  • 11 replies
  • 0 kudos

Voice profile mix ups?

Hi all. we just got 2 hubs and a mini and started our Google home journey. Set up my husband and child and myself. All on own google accounts, added to home, added voice profiles, added devices. Everything worked exactly as it should for the first tw...

Ttrew by • Community Member
  • 1444 Views
  • 6 replies
  • 0 kudos

Smart home devices do not appear in the manager's dashboard

Hi. My brother shared me the access to the Google Home account of our house. Both of us are now managers of the account. I recently installed smart plugs in the house using the app Smart Life and FEIT Electric apps, then added them to our Google Home...

Eph by • Community Member
  • 999 Views
  • 3 replies
  • 0 kudos

Unable to Unlink Sonos from Google Home app

I've recently started to have connection issues with my Sonos system. Audio dropouts occurring sporadically. I spoke with service on their side, and they recommended connecting with Google about changing the wifi channel - since I use Nest wifi mesh ...

Apap_C by • Community Member
  • 1861 Views
  • 5 replies
  • 0 kudos
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