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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 7077 Views
  • 0 replies
  • 7 kudos

Netflix and chromecast not working

Getting an error SSCR-S4010-2002-N when trying to cast from any Netflix app / account to ChromecastI'm able to cast other services like youtube, disney, prime to chromecast

Can’t Login to Nest App

I can’t login to Nest and when I request a password reset nothing comes in. Checked spam and nothing there either.

Dlroon by • Community Member
  • 957 Views
  • 4 replies
  • 0 kudos

Shutters handling with Google Home App

I don't really understand why I cannot handle (fully open, partial open/close, fully close) my shutters from Home App, while I cano do this easily via Nest Hub.In Home App, if I tap on the shutter device, I just get to its settings (same thing with p...

Rigel_k by • Community Member
  • 5658 Views
  • 27 replies
  • 1 kudos

Nest aware subscription

I am paying my monthly subscription for best aware although my cameras are still only recording previous 3 hours. My app is indicating my subscription has ran out, although when I go to renew it indicates that I have the subscription and next payment...

Google Home Preview - Accepted but never showed new interface

I joined the waitlist for the preview the day it was launched. (Pixel 7 Pro, pixel watch too) And then a week or so ago I was accepted finally. I got the pop up and asked me to join. I clicked accept or whatever the verbage was to join. I then got an...

Anthony by • Community Member
  • 1971 Views
  • 5 replies
  • 0 kudos

G suite accounts not supported

Hey there. I have a very crippled experience from Nest here. I keep getting asked to migrate my account to a Google account but then it errors out saying it doesn't support G suite accounts. Migrating to a vanilla Gmail account is not really an optio...

georgebb by • Community Member
  • 12180 Views
  • 14 replies
  • 22 kudos
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