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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Resolved! Phantom Family Bell

I setup a family bell for 5pm and can see it in the Family Bell app, but there's another Family bell going off at 6pm and it doesn't show up at all. I tried deleting the 5pm alarm, changing the time it goes off, etc. Nothing has removed or changed th...

dirkle by • Community Member
  • 1803 Views
  • 5 replies
  • 0 kudos

Problem with wifi change

I've changed wifi device but now I can't find how to change wife on app

Riana by • Community Member
  • 1077 Views
  • 4 replies
  • 0 kudos

Technician needed

I need help logging into a particular app (Optus sport) using my gen 3 chrome cast. I was assured on purchase it would work. Thanks.

Govee bulb not visible

One of my two Govee bulbs is not visible in Google Home. When I attempt to add it, I am led to link my Govee account. I log in successfully, but nothing further happens. Any ideas?

Badger51 by • Community Member
  • 1624 Views
  • 5 replies
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Unable to link Nest Hub to account

I am trying to set up a Nest Hub for my mother who has moved into a retirement home. I can get the hub to connect to the wifi network, but it will not connect to the Home app on my cell phone (Android) or to an iPad. Therefore I am unable to set up r...

VeraDietz by • Community Member
  • 1051 Views
  • 4 replies
  • 0 kudos

Error code na023 with Nest connect

I have installed my Yale lock, and when I setup the Connect through the Nest app, I get failure to connect with two codes reported interchangeably: na021 and na023. I have reviewed several others with this issue on these forums and gone through the t...

jennin82 by • Community Member
  • 3384 Views
  • 4 replies
  • 0 kudos

Kuaz not streaming again.

This community got resolution with the station in December but it's gone again. I am hoping for a call back from the engineer. Others?

Mrschris10 by • Community Member
  • 1296 Views
  • 5 replies
  • 0 kudos

Morning alarm sometimes goes off 50 minutes late

Every now and then, when I try to set my alarm for 6:30 so that I can workout before work my alarm will go off at 7:20 instead. Today I asked what time the alarm was set for and it said "You have set an alarm for 6:30 am that is going off right now."...

Ktbh4jc by • Community Member
  • 953 Views
  • 3 replies
  • 0 kudos
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