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Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4637 Views
  • 0 replies
  • 6 kudos

Google Home and Ewelink smart home

HelloSince few days, i can't connect Ewelink smart home account with google home.As a result, i can't control my sonoff device with the voice with google nest hub.Thank's for your help et sorry for my english.Regards

mi 360 camera not casting

My mi 360 home security camera 2k can't cast on the nest hub or chromecast. It says something went wrong with the cam. The mi app is linked to the google home app and all the other mi devices work fine. I tried rebooting the cam, syncing all the link...

pleonidas by • Community Member
  • 1601 Views
  • 8 replies
  • 2 kudos

Presence Sensing

Using the home/away routines I can switch on/off lights and devices etc.Why can't I also add a command (as in other routines) such as 'stop playing'?So​ when I exit the house the devices turn off and also stop playing my music

My mini turns on lights in my parents house

Hello! I have my own home configured in the Google home app, and I am also a guest in my parents home in the next city over. If I say the wrong words, Google Mini turns on the lights at their house instead of mine. How do I fix this?I have a smart pl...

Ayshaya by • Community Member
  • 1575 Views
  • 5 replies
  • 2 kudos

What is “I&O&P PRODUCT”?

On the Home page of Google Home IOS app, there is a button at the top that says “Set Up I&O&P PRODUCT”. I Googled I&O&P and found nothing. What is this?

Kentmcp by • Community Member
  • 10987 Views
  • 9 replies
  • 1 kudos

Problem with migration

Good EveningI have an existing Nest account that controls several thermostats.In addition, I have a google home linked account with a different email address that controls the Nest Doorbell. How do I most effectively move all of the devices to a sing...

imeldrum by • Community Member
  • 623 Views
  • 3 replies
  • 0 kudos

Thermostate App

I recently changed my internet provider and now my home app will not recognize my nest 3rd generation thermostat

Harmon01 by • Community Member
  • 702 Views
  • 3 replies
  • 0 kudos

Connecting home app to blinds

So I have motorized blinds and I successfully connected to the home ap via blinds company Smart Home Collection app . Part of the budget blinds company. Been working great for 6months or more. Was able to voice command openings/closing. Now all of a ...

BenfromCR by • Community Member
  • 974 Views
  • 0 replies
  • 0 kudos

connectivity

Hi -- After 3 years of trouble-free use of the app on my iPhone, I now get this message: "You're not connected to the internet. Check your mobile device settings." But I AM connected to the internet. And I have tried this from different networks, wit...

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