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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 8956 Views
  • 0 replies
  • 9 kudos

Everything offline in Google Home app

Desperately seeking help. Since mid December our google chromecasts, hub, speakers, tapo smart plugs and smart bulbs, which had been previously working very well, suddenly went 'offline' in the Google home app and although the will work individually ...

Catmas by • Community Member
  • 1547 Views
  • 6 replies
  • 0 kudos

Devices not showing which one is on

Hi everyone question when using the home app on IOS if i touch the light in a room it shows that light is now on, how come if I ask google to turn the light on, then I look in the google home app it doesn’t show that light is on? so in other words if...

Gainey by • Community Member
  • 3767 Views
  • 11 replies
  • 0 kudos

Home App Nest Video Issues

Currently have Galaxy S22+ and Galaxy Watch 4. When viewing Nest camera on Home app, the sound on my phone skips and the volume control is erratic. Then when I get in my car and start it, my phone app in my car automatically starts as if I'm on a cal...

Can’t add family member to my Google Home

When I am setting up my home, the person I invite says they can’t join the home because we are in two different locations… I created my account as US but their’s is another location. How do we solve this? I’m not finding a way to change either of our...

Wat by • Community Member
  • 2290 Views
  • 5 replies
  • 2 kudos

Two televisions only one shows up for air drop

Just learning how to use this. I have two tvs linked through google home and chrome cast...both show up there but when I try to airdrop from my iPad, only one shows up. What am I doing wrong??

Changing the language nest mini understands

I wanted to get Google Nest Mini to understand more languages than English... I managed to add a new language - Russian - into Google Assistant, but it did not allow the Nest Mini to understand me or my mother...

Irina1 by • Community Member
  • 1612 Views
  • 5 replies
  • 0 kudos

Here we go again - Google can't control Vizio Chromecast tv

So now once again you broke the connection between my Google & my Vizio smartcast TV! THIS is how screwed up it is!Just like everything else that you broke, I have faced this problem for 3 years ! Next it will be the lights again- it happens like thi...

duglop by • Community Member
  • 1651 Views
  • 4 replies
  • 1 kudos

LOST MY ACCOUNT / LOGIN DETAILS

I've had Nest thermostats and cameras for a few years. Was having issues with my app so reloaded and I can't remember which email address is used or the password for the account. Now can't use any devices. Reloaded app but can't even connect devices ...

T3ryp by • Community Member
  • 4611 Views
  • 16 replies
  • 0 kudos

Resolved! Google Home not linking Dreame bot MiHome

Hi all.. Untill yesterday I was able to use Google Assistant to start my vacuum cleaner (Dreame D9).. Yesterday I unlinked in Google Home my "Dreame Bot MiHome" account as I wanted to rename my vacuum (Dreame D9). So I wanted to relink it in Google H...

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