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Google Home states that WiFi is offline but works fine

Community Member

The topic below (which is now closed) describes my problem exactly. The router reports being offline, but everything appear to be working.

I follow the suggest fix with the full  power cycle, but nothing changes for me.  The Nest Wifi Router is reported offline.  On startup of the Google Home app it flashed "Loading" for a minute and stopped and remains offline.

Can you give me some help.  thanks.