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Nest "home address update" email

KS1993CA
Community Member

Today I've been getting emails every few hours from Nest telling me to update my home address in the Google Home app. My address is up to date. There is no way to stop receiving these spam messages from Nest.  I have received this message SIX times today. I don't even have any Nest devices - this is absurd!

How do I stop receiving this spam?

Copy of message is below.

Your address in the Nest app will be updated based on your address in the Google Home app.
Your Google Home app address will be used for this structure:
  • Home
Use the Google Home app to check your address. If it’s incorrect, some devices may not work properly until you update it. Learn more
4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Hi KS1993CA,

Thanks for stopping by and bringing this to our attention. The Google Nest engineering team is aware of the issue and is actively investigating the cause.

Markjosephp
Community Specialist
Community Specialist

Hello folks,

I know it has been a while, but I wanted to ensure that everything was covered here.

Thanks for your response here, @David_K.

@KS1993CA, how's it going? I hope that you no longer receive an email about the home address update. Please let us know if you need more help.

Regards,
Mark

Hi KS1993CA,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

Hello KS1993CA,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

 

Best,

Mark