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No Nest app notifications on Pixel 8

VK2023
Community Member

Moving from a Pixel 7 to Pixel 8, I do not receive any notifications from any of my Nest devices through the Nest app. I still receive the notifications on my Pixel 7 and my wife who has a Pixel 8 receives them also, so the app is pushing them.

I have done a hard reset on the Pixel 8 and I have verified all the notification settings are correct in the Nest app.

UPDATE: Notifications just suddenly started working. No idea why

2 Recommended AnswerS

Lance_L
Community Specialist
Community Specialist

Hey folks,

 

I have a quick update from the support team. They’re asking everyone to try the additional steps below:

 

  • Disable and then re-enable notification permissions via Android app settings (long-hold Nest app icon > App info > Permissions).
  • Toggle notifications off in the Nest app, wait 60 seconds, and re-enable.


If the issue persists, for those who haven't done so already, please provide the following details so we can investigate further:

 

  • Make and model of all the mobile devices used to test.
  • Android OS version.
  • Nest app version. 

Let me know how it goes.

 

@mheschl, thanks for providing your device information. Please try the suggested steps above and check if they fix the issue.

 

Thank you all for your patience while we work on this.

 

Regards,

Lance

View Recommended Answer in original post

Hi everyone,

 

Apologies for the delayed response here. Our team is still investigating this issue and needs more information from impacted users. If you’re done with the recommended troubleshooting steps above and still experiencing problems with the Nest app notifications, please send feedback using your Pixel device, then contact our support team for further assistance.

 

Best,

Lance

View Recommended Answer in original post

160 REPLIES 160

Kashguy
Community Member

Any updates. I have pixel 8 pro. Android 14 with latest May 1st security patch. No notifications for doorbell being rung? Still after a year no resolutions