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Off line need another indoor camera!!!!!!

allenmelvin1957
Community Member

Need another indoor camera going y vacation 

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi allenmelvin1957,

 

Thank you for reaching out to the community. I understand your device is currently offline, and you’d like to get another indoor camera since you’re going on vacation. I’m here to help.

For better assistance, please answer the following questions:

  • What type of Nest Camera do you have? (Here is a helpful article to identify the model of Nest Camera).
  • Can you explain in more detail the situation you’re experiencing?
  • When did the situation start?
  • Are you getting any error messages?
  • How far is the camera from the router?
  • What troubleshooting steps have you taken so far?

Please keep me posted on your findings.

 

Regards,

Byron