How can I get the Google Home app to see my OnHub router, network and devices like the old Google Wifi app did?
My OnHub (Asus) router has been working for years and is working now, but the Google Home app on my phone doesn't see it, and in fact doesn't see a network at all. It tells me that the network <SSID> is offline when it is clearly online. It's the only router/wifi point in my house serving multiple devices.
I have bought a new Google Wifi (not Nest) point which is due to arrive today. I thought the Google Home app should be working normally before I add the Google Wifi point to the same network.
I did quite a while back before the Wifi app was deprecated. It worked then in the Home app but now the Home app no longer sees it. Is there a way to "re-do" any sort of migration or discovery, or something?
The Home app sees what it thinks is a Nest Wifi (which there isn't) and thinks it's offline. It knows my SSID, but thinks it's offline. It sees my chromecast, but no other devices in the house --Roku, Macbooks, Windows, iPhones, etc. All those devices are using the same SSID with no problems. The light on the OnHub is normal, internet access working just fine.
Great advice from Google... Network running fine for years, app doesn't see it... reset the network? NO THANKS! Fix your app! If I reset the network and your app still doesn't see it what then? No internet? No thanks.
How about having a webpage like every other router so I don't need an App (or even a phone) to use my device? These actions are Evil Google!
Since Google OnHub routers were introduced 6 years ago, a lot has changed. In 2022, support for these older devices will end.
Thanks for that detail. You can reach out to Google Fiber support team to check what options you have for your device since it came from them. Here are three ways to do so:
Well, they contacted me to replace my Network Box with 2 On Hubs about a year ago. Now I'm suppose to contact them because what they gave me is EOL? I had the Network box for 7+ years. OnHub is working fine other than not appearing on my phone anymore, so I can't change the DNS servers anymore as I now want to. I didn't want to hard-reset it and lose all my other settings, so you advise me to get a totally new device and start over with my setup... after having it for only 1 year. I am very disappointed with everything Google over the past few years, and I was your biggest fan-boy a decade ago. I wish Google went back to not being evil again.
@rpm I'm dropping by to ensure that everything is covered here. I hope that the information sheds some light on the issue. If you have other questions and concerns, feel free to let me know.
I appreciate the help, Mel.
Not really... it doesn't shed any light on the fact that I can no longer configure my router through Google Home (nor a webpage since your router does not provide one). You should be able to assist me on regaining the ability for Google Home to connect to my router that you gave me less than a year ago, and do so without resetting my router to defaults.
We appreciate your interest, however, we don't have any news to share about a web-based control for Google Wifi networks. We're always looking for ways to improve and we'll take it as feedback.
I also suggest that you send feedback by following this link. Let me know if you have other questions or concerns, otherwise I’ll be locking this thread after 24 hours.